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Networking Unplugged

Perspectives on cloud networking and software-defined WANs

Posted June 14, 2013
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Trucking Along The Cloud Networking Superhighway

We here at Pertino have made some pretty bold claims about ‘reinventing networking’ and creating ‘A New Way to WAN’.  Now that we have run-time on our cloud network engine, customers have taken Pertino for a test drive and put some real mileage on the service.  Here is one customer’s experience using Pertino.

Anthony Almodovar, Systems Administrator at Smith Trucking, is like many IT professionals supporting small businesses across the country.  He’s got a business that needs to run 24/7 – Smith Trucking specializes in commercial transportation of temperature-sensitive food products and medical products.  When systems fail, deliveries get missed, products spoil AND Anthony gets calls in the middle of the night.  More importantly, the priceless reputation of his 50-year-old family business is at risk -- so his systems need to be up to the task.

Smith Trucking runs more than 100 trucks and trailers from their main terminal in Worthington, Minnesota. They employ approximately 25 office workers and 90 drivers. Anthony manages both the network and systems that keep the company rolling. Core to their operations is a transportation application called McLeod, which runs on a server in the office supporting scheduling, driver payments, documents and more.

During the day, when a trucks breaks down, a driver needs to be reassigned or loads need to be redirected, employees in the office have direct access to the McLeod application. However, when this happens out of hours -- and we Murphy strikes at night -- then employees need remote access to McLeod. This access needs to be simple, fast and reliable.

Smith Trucking had initially deployed a hardware-based VPN to provide this connectivity – but there were logins (any dealing with users forgetting their passwords?), it was unreliable and it was slow.  Always looking for other options, Anthony tried deploying LogMeIn on a few of his devices but he soon realized that with 25 computers this would not be an affordable option. Then through the Spiceworks community, Anthony discovered Pertino.

Anthony initially deployed Pertino to 5 employee machines and their SQL, domain and file servers.  Installation and deployment took only a few minutes per computer.  His users loved being connected without having to login to their VPN and they instantly he saw a performance boost.  This worked so well, he decided to connect two employees at a remote truck yard across town. Again, the performance proved to outperform the existing hardware VPN and users were able to interact with files across locations in real time, rather than download, modify and re-upload each time.

Pertino’s user interface allows him to quickly set up new employees, instantly deactivate employees who leave, and instantly display user status.  This additional level of control puts him squarely in the driver’s seat. The net result – he has deactivated his hardware VPN.

Anthony summed it up best:  “Pertino and McLeod run our business.  When a truck breaks down in the middle of the night, the main office needs easy, fast and reliable access to our systems.  Pertino is much more intuitive and reliable than our old VPN.  Now I don’t get calls at 11 pm!”

By moving functionality from on-premises hardware to a cloud network, Anthony now has more control, less hassle, better performance, and higher end-user satisfaction and productivity.  That is a network that will get your motor running!

Larry Stein

Larry Stein

Director, Marketing

This is Larry’s fifth startup over the past 15 years, during which he navigated two IPOs and two acquisitions. Before Pertino, Larry served tours of service with Ameritech and data communications training.

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